Cancellation Policy

Cancellation Policy

On-Site Auction

The full auction fee will apply upon booking and confirmation, regardless of the property being withdrawn, postponed, cancelled or sold prior to auction.

In Room Auction

If a property is sold prior to auction, the full fee is applicable. If a property is withdrawn from auction for any other reason, more than 14 days from the Auction date, then a booking fee of 50% will apply. If a property is withdrawn from auction for any reason within the last 14 days then the full auction fee is payable.